Guide

Legal Ecommerce Guide for North Macedonia

A practical framework for moving from manual online selling to professional and compliant ecommerce operations.

5-step operating framework

  • Centralize sales, payments, invoicing, and reporting in one system.
  • Define clear order statuses and fulfillment responsibility.
  • Use consistent invoice and transaction records for accounting.
  • Set transparent refund, dispute, and delivery policies.
  • Review operations monthly and remove manual bottlenecks.

Common mistakes to avoid

  • Treating compliance as a one-time setup task.
  • Keeping payment proof in multiple disconnected channels.
  • Relying on manual checks for order and payout visibility.
  • Scaling marketing before stabilizing operations.